Classroom Technologies
Classroom Technologies
Classroom Technologies provides assistance to instructors in the operation of technologies on campus. Our focus includes the design, installation, and maintenance of instructional technologies in the 1st-call classrooms and teaching theaters. We manage the center for rental of portable equipment in support of academic courses and events. We also operate and maintain three videoconferencing classrooms at the Alkek library in San Marcos and two videoconferencing classrooms at the Avery building in the Round Rock Higher Education Center.
Summary of Services and Quick Links
Emergency Classroom Support: Call 512- 245- 4822 and press 1 for immediate support in a 1st-call classroom. We operate from 8:00AM to 9:30PM on Mondays through Thursdays, and 8:00AM to 5:00PM on Fridays.
Instructor Training: Faculty and staff may schedule 1:1 or group training in 1st-call classrooms between 8:00AM and 5:00PM. Training for specific locations where Classroom Technologies have provided the design and installation of technology can also be arranged. A request for training may be scheduled in advance through our Online Form.
Software installed on 1st-call classrooms: The computer systems in our care have a standard set of software designed to meet the needs of instruction and presentation. A request for special software installation may be possible, if the software and proper licensing is provided ahead of time with our Online Form. For details, please check out the software page for 1st-call classrooms before submitting a request.
Teaching Theaters: The Alkek, Centennial Hall, and LBJ teaching theaters accommodate large academic classes during the weekdays between 8:00AM – 5:00PM. These locations may also be reserved for special events and conferences during evenings and weekends for a fee. Each location is staffed with a full-time Technician. Contact can be made through 512- 245- 4822. Use the Online Form for reservations and rates.
Video Conferencing: Classroom Technologies operates five(5) separate ITV Classrooms, three(3) in San Marcos and two(2) in Round Rock. These ITV Classrooms are available for scheduled academic classes between both locations, as well as fee-based conventional video conferencing use. General hours of availability are 8:00AM - 9:30PM on Mondays – Thursdays, 8:00AM - 5:00PM on Fridays, and 9:00AM - 2:00PM on Saturdays (Academic Classes only). Contact can be made through 512- 245- 4822. Use the Online Form for reservations and rates.
Design/Consult/Build: Departments and colleges can schedule a free consultation from Classroom Technologies when planning to establish any type of Audio/Visual presentation systems for spaces. We will conduct a site visit, gather technical requirements from customers, and provide a recommendation or formal estimate, which includes the cost of installation. Estimates are only valid for 3 months. When an estimate is accepted, Classroom Technologies will order the equipment and schedule the work to be performed. Installations completed by Classroom Technologies are enrolled in our annual courtesy check. These installations are also eligible for fee-based routine maintenance and replacements/upgrades. Contact can be made through 512- 245- 4822. Submit the Online Form for a consultation.
A/V Equipment Rentals: Faculty, students, and staff may rent handheld consumer-grade equipment for academic on-campus use. Training, technical support, and general help is restricted to on-campus support; off-campus use is not supported or encouraged. Rental rates and the student support form are available online. Contact can be made through 512- 245- 4822. Training requests can be submitted via this Online Form.
Technical support for discussion panels and events: Currently Classroom Technologies is not staffed to support non-academic events on evenings or weekends, however, with two(2) weeks advanced notice, it may be possible to hire a technician to assist in a high-level academic event, provided it is part of a class or class project between the hours of 8:00AM - 9:30PM on Mondays – Thursdays, and 8:00AM - 5:00 PM on Fridays. The technician rate is $30.00 per hour with a minimum of one hour. This rate does not include the necessary audio/visual equipment, which may be rented in advance through our office. Contact can be made through 512- 245- 4822 or start with our Online Form for a consultation.
Technical support of non-instructional spaces: A non-instructional space could be any room where the primary use of the space is not related to scheduled instruction, and/or the equipment is not operated or maintained by Classroom Technologies. Some examples are: labs, conference rooms, and meeting spaces. For the support of these spaces, our goal will be to help you find the best technical support to match your request, or provide consultation to upgrade your existing system. Classroom Technologies can help departments develop spaces with supportable standards. (see Design/Consult/Build)
Preventive Maintenance: Equipment under the care of Classroom Technologies are maintained on a regular basis throughout the year. Major upgrades and changes to systems are pre-scheduled and conducted during normal working weekday hours at each major semester break. Dates typically range January 1 - 18th, May 11th – June 7th, July 9th – August 25th.
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